Travel advisor with Greek (m,f)

Start: asap

Contract Type: fixed term contract – 6 months with possibility to be extended

Your Role

• Provide high-quality travel advice and customer service to Greek-speaking clients via phone, email and live chat, ensuring clear, professional and timely communication.

• Assist customers with travel bookings including flights, accommodation, transfers, tours and packages, following company policies and supplier procedures.

• Handle enquiries, amendments and cancellations accurately, resolving issues and escalating complex cases to relevant teams when necessary.

• Maintain detailed and accurate records of customer interactions and bookings in the CRM/reservation system, ensuring data protection and quality standards are met.

• Collaborate with colleagues and suppliers to confirm availability, rates and changes, ensuring a seamless customer exper...