Travel Operations Manager

Reservations and Ticketing Manager

Work Location: Makati
Work Schedule: Monday to Friday
Work Setup: Onsite

Job Summary

The Reservations and Ticketing Manager is responsible for overseeing airline reservations, ticket issuance, rebooking, and travel coordination while ensuring high-quality service delivery and operational efficiency. The role also involves managing travel consultants and maintaining strong supplier relationships.

Key Responsibilities

• Oversee reservations, ticketing, and travel documentation processes
• Ensure accurate and timely issuance of airline tickets and travel itineraries
• Manage complex and executive travel bookings
• Supervise travel consultants and operations personnel
• Coordinate with airlines and travel partners regarding schedules, fares, and travel concerns
• Handle escalations, cancellations, and cli...