Trilingual Customer Service Agent

Position Title: Customer Service Representative FRENCH

Client Name: Sephora

Location: Nairobi, Kenya. Medellin y Barranquilla Colombia

Start Date: November 14, 2025

Salary: Monthly

Full Time Availability

Job Description: As a Customer Service Representative at Sephora, you will be the heartbeat of the client experience. Guided by Sephora's Passion for People, you'll provide real-time support via chat, assisting clients with inquiries, troubleshooting, and general assistance. Your communication finesse, upbeat attitude, and commitment to customer satisfaction will help build lasting relationships with valued clients.

Key Responsibilities:

• Respond to client inquiries via chat (product purchases, service quality, order status, general support)
• Deliver high-quality service that meets or exceeds customer satisfaction standards
• Stay updated on Sephora's products, policies, and industry trends
• Co...