Truck Service Assistant Manager

DUTIES AND RESPONSIBILITIES:

• Strong leadership, communication, and problem-solving skills.
• Knowledge of heavy-duty truck systems and repair processes.
• Focus on customer satisfaction and high-quality service.
• Ability to manage budgets, inventory, and operational efficiency.
• Commitment to safety and team development.
• Represent the company in meetings with key clients or stakeholders when necessary.
• Ability to analyze customer service metrics and reports.
• Commitment to maintaining high professional standards and ethics.
• Handle complex customer inquiries and resolve escalated issues promptly.

QUALIFICATIONS:

• Minimum of 2-4 years of experience in Car Dealership or related field.
• At least 1-2 years of supervisory level experience in a dealership or fleet setting.
• Must have demonstrated management and leadership skills, be well organized, have strong communication...