Turkish Language Specialist - Part time contract (UK based)

PolyAI automates customer service through lifelike voice assistants that let customers lead a conversation. Our voice assistants make it possible for businesses to deliver outstanding customer service that rivals their human agents. Our customers, which include the world’s leading logos, are expanding how they use our platform, driving automation of critical customer service operations and integrating PolyAI into their daily customer service workflows.

Part‑time position: 2–3 days per week, 3‑month contract as an independent contractor.

Your Responsibilities Will Involve

• Improving the language understanding module by providing high-quality sentence training examples
• Updating system prompts based on client requests
• Managing and uploading voice recordings
• Testing conversational systems extensively before go-live
• Reviewing customer calls and flagging problematic conversations to the team
• Working with S...