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Roles & Responsibilities
Job Description & Requirements
At Databricks Information Technology, we are a product led organization transforming the way we work from how easy it is to use our IT services to the applications we develop that help us scale seamlessly in face of incredible growth.
The IT Support Specialist will be a member of the IT Support Engineering team and will work with users globally to improve productivity, and provide in person service at our Mountain View office by resolving all technical issues. You will ensure the best possible user experience is being provided in every single interaction. You will provide exceptional customer service in your interactions to all Bricksters through tickets, email and slack pings, and in every interaction. You will be able to multitask and troubleshoot multiple user issues simultaneously.
The Impact You Will Have
You will support our core platforms - white glove user support, ti...