UC Technician I - CDCR

Black Box

Full time Fresno, California Electrical and Electronic Equipment Mechanics, Installers, and Repairers

Posted:

June 19, 2026

Location:

Fresno, California, United States

Job Description

Primary Roles & Responsibilities:
Comprehend basic knowledge to Install and program UC platforms which may include some or all of the following functionality as per certification: Chat, Presence, Voice, Mobility, Audio, Web, Video, Desktop Sharing, Call Control, Speech Recognition, Unified Messaging, etc. 
Analyze system problems by selecting the appropriate tools and techniques in line with organization guidance 
Select the most appropriate solution to the fault, using the relevant logistical support where appropriate, or escalates to a higher-level where necessary. 
Install and configure appropriate component and or systems appropriate to the organization 
Select the appropriate diagnostic tools to monitor, test and reacts to network performance 
Undertake hardware or software upgrades appropriate to the organization interpreting specifications
Interpret technical specifications for activities and maintain accurate reco...
                

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Job Overview

Job Type: Full time

Location: Fresno, United States

Posted: June 19, 2026

Deadline: July 29, 2026