UI/UX Designer & Web Support Specialist

About Puppy Diary | 关于小狗日记 Puppy Diary (小狗日记) is a Singapore platform where puppy parents find trusted advice on caring for their dogs and can purchase the accessories and services they need - all in one place.
Key Responsibilities | 主要职责 . Design and continuously improve the UI/UX of the Puppy Diary website and platform - ensuring a clean, intuitive, and delightful experience for puppy parents. . Conduct user research, usability testing, and feedback analysis to inform design decisions and iterate on platform flows. . Create wireframes, prototypes, and high-fidelity mockups for new features, landing pages, and campaign pages. . Maintain and update website content, banners, and product pages in a timely manner. . Provide day-to-day web support - troubleshoot bugs, resolve display issues, and coordinate fixes with developers. . Ensure mobile responsiveness and cross-browser compatibility across all platform pages. . Support the team with design assets for campaigns, social media, and...