UK - Customer Success Manager

Be the reason our clients succeed.

At Paul Gough Media, we help private physiotherapy clinic owners build thriving businesses.

They’re exceptional clinicians — but when it comes to marketing, systems, and CRMs, that’s where we step in.

We don’t just sell software and disappear.

We onboard.

We guide.

We simplify.

We deliver real results.

Now, we’re looking for a Customer Success Manager who thrives at the intersection of technology and people.

This isn’t a support role — it’s a role with ownership.

You won’t be cold calling.

You won’t be chasing new sales.

Instead, you’ll take brand-new clients from: “I’m not sure how this works…” to: “Wow — this is transforming my business.” What You’ll Be Responsible For Leading structured onboarding Zoom calls for new...