Unified Communication Services Expert

Job summary

He/She will be a technical expert for all Unified Communication Services in the organisation.

Provide support and act as the last level of escalation point for all production support activities within Unified Communication Services team in Singapore.

He/She is accountable for the overall health and stability of the technical solutions within his scope.

He/She has to effectively work with technical peer such as architect, regional experts and project teams on technology road map and projects.

Job detailed description

An Expert has a wide spectrum of responsibilities and actions.

As the expert of his/her team, he/she:

· assigns the technical tasks and manages delegation for technical issues,

· animates the team to encourage collaboration and sharing of practices,

· has a role in supporting technical skill development,

· participates in recruitment process for the team if needed,

· manage se...