Unified Communications (UC) Specialist

Job Details

Unified Communications (UC) Specialist
Job Description We are looking for a Unified Communications Specialist to enhance the technical capabilities of our Digital Workplace Platforms Tower within the Infra Services Division. In this high-impact role, you will move beyond daily administration to oversee the strategic design, implementation, and optimization of our global Microsoft Teams ecosystem and integrated communication services.As a Level 3 expert, you are the final point of escalation for complex technical issues that Level 1 and 2 teams cannot resolve. We seek a team player with strong analytical and technical skills who can effectively communicate the reasoning behind technical decisions to non-technical stakeholders. Our new colleague must be comfortable working in an agile environment and be able to break complex ideas and situations into smaller components.This role operates under 12x5 rotating shifts + On-callJo...