Unit Clerk II (Emergency Department)

Overview

As part of the multi-disciplinary team the Unit Clerk is responsible for the facilitation of patient flow through the Emergency Department and acts as a liaison to staff, patients, their families and the public; the incumbent is professional, courteous and displays the values of the organization during all interactions while working collaboratively with the clinic and interdisciplinary staff.

Education

• Minimum Grade 12 or equivalent educational preparation.
• Training related to office administration/office coordination.
• Knowledge of medical terminology required.

Qualifications

• Demonstrated ability to work independently and as part of an interdisciplinary team in an extremely diverse, fast paced environment.
• Proven innovation in problem solving skills and critical thinking.
• Demonstrated interpersonal and conflict resolution skills.
• Professional telephone etiq...