Unit Secretary

Job Summary

Under direct supervision, this position is responsible for supporting and coordinating the administrative activities of the nursing Unit. May be assigned to cover multiple Units per Medical Center protocol.

• Promotes, ensures and improves customer service to external/internal (physicians and staff both on and off the Unit) customers by demonstrating skills which are consistent with the organization’s philosophy of providing extraordinary customer relations and quality service.
• Processes, transfers and discharges using the Admit-Discharge-Transfer (ADT) system in the electronic medical record, including event management.
• Answers and appropriately routes internal and external telephone calls.
• Orders materials and supplies and collects equipment as needed for this Unit.
• Answers call systems; follows up with the nurse, patient and/or family as appropriate.
• Makes follow-up appointments for patients as necessa...