Universal Banker

ADIB

Full-time United Arab Emirates, United Arab Emirates Financial Clerks

Posted:

February 27, 2026

Location:

United Arab Emirates, United Arab Emirates, United Arab Emirates

Job Description

Role: Universal Banker 
Location: BR-Dubai Hills Mall Branch, Dubai

Role Purpose:
This role will focus on providing exceptional Customer Service, identifying and meeting customer needs, and contributions to the overall success of ADIB Branch. 
This role is a combination between Helpdesk & CRO under Branch development concept.
Key accountabilities of the role: 
Provide prompt and efficient service to all walk-in customers
Respond to Customer inquiries, concerns and resolve issues effectively & efficiently
Proactively identify customer needs and proactively offer relevant Products and Services as below
Finance:
Liability Onboarding
Covered Card 
Services:
Debit Card Inquires
Accounts General Inquiries
Sending SMS to customers
Police Letter – Returned Cheques 
Dispute Services
Standing order Se...
                

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Job Overview

Job Type: Full-time

Location: United Arab Emirates, United Arab Emirates

Posted: February 27, 2026

Deadline: April 08, 2026