URGENT: Bilingual Medical

Description

• Manage centralized scheduling for patients, including appointments, follow-ups, and rescheduling.
• Process, track, and manage patient referrals from intake through completion.
• Communicate with patients, providers, and internal staff via phone, email, and electronic messaging.
• Accurately document and update patient information within the EMR system (Raintree or similar).
• Coordinate with clinical teams to resolve scheduling issues, referral delays, and patient inquiries.
• Ensure all patient communications and documentation comply with HIPAA and healthcare privacy standards.
• Identify and proactively resolve issues related to referrals, authorizations, and scheduling gaps.
• Support day-to-day administrative healthcare operations as assigned.

Hard Requirements:

• Minimum 2–3 years of experience in a medical or healthcare administrative role.
• HIPAA certification (requir...