URGENT: Customer Service Representative

• with 50k sign on bonus
• Day 1 HMO benefits w/ 3 FREE Dependents
• Group Life Insurance for Employee
• 5,000 Medicine Reimbursement for employee.
• 15% night differential pay
• SL is convertible into CASH

Requirements

i.      Minimum of 1 year Customer Service Representative experience (Advantage Only)

ii.      Total of 2 years BPO experience (Advantage only)

iii.      Must be amenable for 100% work onsite in Taguig & Night Shift schedule

iii.      Good communication Skills

iv. CAN START ASAP

Role, Purpose, and Scope

To provide information to their customer regarding their queries and resolve the end customer issues as per defined SLA , Able to work independently and efficiently to meet SLA , Able to comprehend the request of the customer and meet the quality standard

Major Responsibilities

• Responds to telephone inquiries and complaints using standard scripts and...