Urgent Hiring Travel Expert

About the role

At IGT Technologies Philippines Inc.', we are seeking a talented Travel Expert to join our dynamic team in Pavia, Iloilo. As a Travel Expert, you will be responsible for providing exceptional customer service and expert-level travel guidance to our clients. This full-time role is an exciting opportunity to showcase your passion for travel and customer service in a fast-paced, collaborative environment.

What you'll be doing

1. Responding to inbound calls from customers and providing knowledgeable advice on travel destinations, accommodations, transportation, and other related services
2. Assisting customers with booking and modifying travel arrangements, including flights, hotels, and car rentals
3. Proactively identifying and suggesting additional travel products and services to enhance the customer experience
4. Maintaining accurate records and documentation of customer interactions and transactions
5. Troubleshooting ...