Job Description
Job Summary:
Concentrix is seeking highly motivated, customer-focused individuals who are fluent in
Tha
i to join our team as
Bilingual Customer Service Representative
s. This role supports a globally recognized sporting brand, where you will play a vital part in providing outstanding service experiences for customers in Thailand or Vietnam. The ideal candidate demonstrates a strong passion for sports and lifestyle products, a customer-first mindset, and the ability to communicate with empathy and professionalism. Successful applicants will undergo comprehensive training and become part of a collaborative, diverse, and performance-driven environments.
.
Key Responsibilitie
- Provide high-quality customer service via phone, email, or chat to clients from Thailand
- Address inquiries related to orders, product details, returns, and brand services in a timely and effective manner.
- Demonstrate active listening, empathy, and prob...
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