US Healthcare Assistant

Location: Main Shahra-e-Faisal, Karachi
Shift Timings: 07:00 PM to 04:00 AM PST
Working Days: Monday to Friday
Employment Type: Full Time and Onsite

Responsibilities

• Serve as the primary point of contact for the patients.
• Ensure accurate and timely processing of patient orders and other assigned activities
• Proactively engage with patients, the doctor's office, insurance, and internal departments to resolve issues related to patients’ supplies.
• Perform insurance eligibility checks and obtain Prior Authorizations.
• Verify patient information and maintain complete, accurate, and up-to-date records in the CRMs

Qualifications

• Prior experience of minimum 1-2 years in DME/Medical Supplies for the U.S. healthcare market.
• Excellent verbal and written communication skills in English.
• Strong attention to detail with a proactive go-get...