User Experience Growth Manager

Pillway is on a mission to revolutionize the digital pharmacy landscape in Canada. We are seeking a high‑energy, data‑driven, and strategic User Experience Growth Manager to take full ownership of our user funnel. This isn’t just about top‑of‑funnel acquisition; you will be the architect of the entire customer journey from the first click to long‑term loyalty.

The Role: Impact & Responsibilities

• Full‑Funnel Ownership: Audit and optimize the entire customer lifecycle, identifying drop‑off points and implementing rapid‑fire solutions to plug funnel leakages.
• Data‑Driven Strategy: Partner closely with the Data Team to leverage advanced analytics, ensuring every growth experiment is rooted in hard evidence.
• Re‑engagement & Retention: Develop and execute sophisticated multi‑channel strategies (Push, Email, SMS) to drive customer stickiness and order completion.
• Behavioral Analysis: Utilize tools like CleverTap to se...