User Experience Leadership Role

Drive UX excellence with Critical Mass as the Associate Director of User Experience. Lead teams to design clarity, advocate for users, and shape premium digital experiences.

As Associate Director, you will oversee a multi-disciplinary team focused on elevating user experience. This includes hands-on guidance in design artifacts, collaboration across departments, and facilitating workshops for strategic alignment. Your leadership will bridge the gap between complex UX challenges and impactful, user-centered solutions.

Key Responsibilities:
• Guide UX and Product Designers with hands-on feedback
• Shape UX direction through interaction models and wireframes
• Translate complex problems into clear design principles
• Champion user needs and challenge stakeholder decisions
• Collaborate across teams to create cohesive experiences

Requirements:
• 5–7 years in UX or Product Design
• 3+ years in a leadership role...