User Experience Manager

At Keeta, we are building the future of food delivery in Brazil. As part of Meituan’s global ecosystem, our mission is simple and bold: help people eat better and live better. We are looking for an Experience Optimization Manager to own and continuously improve the full journey across users, merchants, and partners. This is a high impact role that directly influences satisfaction, retention, and long term marketplace health. About the Role In this role, you will define and monitor end to end experience metrics across all stakeholder groups. You will transform feedback and operational signals into structured insights, identify root causes, and drive cross functional solutions that improve the overall marketplace journey. You will ensure that experience performance is measurable, actionable, and continuously optimized. Key Responsibilities End to End Experience Metrics • Define comprehensive experience KPIs across users, merchants, and partners • Build dashboards and monitoring framework...