User Experience Research Specialist

We are looking for a User Experience Research Specialist to join our growing team in Singapore. In this role, you will support our User Experience (UX) Research function by managing player research tasks, collecting user feedback, and maintaining data and reports that help improve our games. You will work closely with cross-functional teams to ensure player insights are accurately captured and turned into actionable improvements.

Responsibilities

• Research Coordination:
  • Assist in managing the workflow of the User Experience Research team, ensuring smooth task tracking and progress updates.
  • Maintain and update the visual management system that tracks monthly research projects, owners, deadlines, findings, and action plans.
• User Feedback Collection:
  • Engage directly with users and players to collect structured feedback through surveys, interviews, or in-game interactions.
  • Verify feedback-related content withi...