User Operation Specialist

Igo Digital High Technology
Full-time Taguig, Metro Manila Other-General
Posted:
February 19, 2026
Location:
Taguig, Metro Manila, Philippines

Job Description

  • Establish and maintain a user tagging system (demographics, behavior, paying/retention, channel source, etc.) to ensure data consistency
  • Design and execute precise activation, retention, conversion, and re-engagement strategies through segmentation and targeting
  • Design and implement user personas and scenario-based operations; deliver clear user journeys and touchpoint matrices
  • Collaborate with Data, Product, Content, and Channel teams; iterate运营 plans based on data insights
  • Own end-to-end运营 activities—from design, execution to evaluation; monitor key metrics (活跃度, retention, LTV, ROI)
  • Build and maintain运营 dashboards; regularly produce运营 reports and insights
  • Monitor user feedback and health; develop risk alerts and response measures
  • Contribute to product iterations with UX improvements; close the运营-产品 loop

Job Requirements:
- Education: Bachelor's degree or higher; preferred majors include Market...

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Job Overview

Job Type: Full-time
Location: Taguig, Philippines
Posted: February 19, 2026
Deadline: March 31, 2026