User Researcher

Job Summary
This role a high-exposure opportunity to dive into all aspects of user research, supporting both quantitative and qualitative studies. The successful candidate will gain valuable experience across various financial products (both B2C and B2B) across different regional markets.
Key Responsibilities
Research Execution & Support (Qualitative & Quantitative)

• Study Preparation: Assist in the preparation of research materials, including recruitment screeners, discussion guides, survey questions, and usability test protocols.
• Data Collection: Execute both qualitative and quantitative research activities under guidance, including:
• Conducting user interviews and usability testing.
• Programming, distributing, and monitoring online surveys (e.g., NPS, product feedback).
• Coordinating participant recruitment and scheduling.
• Competitive Analysis: Support mark...