user support technician

Job details

• Location 77 City Centre Drive, East Tower Mississauga , ON L5B 1M5
• Work location Hybrid
• Salary 36.30 hourly / 30 hours per week
• Terms of employment Permanent employment Full time
• Morning, Day
• Starts as soon as possible
• Source Job Bank #

Education

• College/CEGEP

Experience

Experience an asset.

Hybrid

Work must be completed both in person and remotely.

Responsibilities

• Give access to computer networks
• Respond to users experiencing difficulties with computer
• Consult user guides, technical manuals and other documents to research and implement solutions
• Provide advice and training to users in response to identified difficulties
• Collect, organize and maintain a problems and solutions log for use by other technical support analysts
• Participate in the re...