USS VIP Guide

The Crew in VIP Tours is responsible for delivering premium guest experiences through guided VIP tours, engaging storytelling and coordination with multiple departments to ensure seamless service and experience. The role includes hosting events, managing crowd flow during special occasions, and acting as a Game Master during activities like scavenger hunts. It requires excellent customer service, communication skills and physical stamina.

Job Responsibilities:

• Uphold the highest service standards while dealing with guests from around the world who will be on a VIP Experience or attending an event in Universal Studios Singapore (USS).
• Plan and execute VIP Experience for guests of USS. Provide history and information to guests about USS and the Resort including specifics related to attractions, facades and other USS driven show items.
• Work with other business units to ensure seamless transitions during the tour including reservations for show and/o...