Utilities Specialist

What This Role Is About:

We are looking for a
Utilities Specialist
for a Property management client of ours.

Your Main Responsibilities:

• Support utility related inquiries as escalated internally or via our external partners
• Provides centralized system support facilitating mitigation, clarification, correction of billing items
• Uses computerized system for monitoring, processing and/or auditing utility billing
• Communicates with site Team Members, corporate team members, utility companies and third party partners to ensure billing items and handled accurately and timely
• Ensures accurate record keeping and investigates/resolves inaccuracies per Operations Manual requirements.
• Responsible for completing tasks generated via work requests that come through a centralized mailbox and reporting.
• Record activities in operations software and tracking spreadsheet
• Partner with utility companies to suppo...