UX Researcher - Banking Transformation (Hybrid)

A financial services firm in Toronto is seeking an Intermediate/Senior UX Researcher to drive improvements in sales journeys for deposit accounts and credit cards as part of a digital transformation initiative. This role involves leading UX research, collaborating with Agile teams, and translating findings into actionable insights. Candidates should have over 3 years of experience in mixed-methods research and a track record of influencing product decisions. The position offers a hybrid work model.
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