UX Researcher (Rakuten Mobile Business) - UX Strategy Section, Brand Marketing Strategy Department, Marketing Division

Description

Business Overview

The Marketing Division leads brand, creative, marketing, and membership as a cross-group organization with a mission to expand Rakuten Group's membership value and ecosystem of over 70 services.

We believe that the mobile domain is a platform that plays a fundamental role in the ecosystem, and as the Marketing Division, we are further promoting collaboration with Rakuten Mobile.

Department Overview

User Experience Strategy is a planning and management department that oversees multiple UX and creative-related departments across the organization.

It contributes to the overall improvement of service quality by providing comprehensive support for the user experience of Rakuten Mobile and establishing mechanisms for KPI management.

Furthermore, it strengthens the entire organization by providing support in areas such as budget management, recruitment, and employee development in the back...