Job Description
Company Description
Kaelo provides essential healthcare solutions ensuring the physical and psychosocial wellbeing of all South Africans towards lasting social change. Kaelo meets the Healthcare needs of Corporate and Retail clients across South Africa – products offerings include Medical Insurance, Medical Aid, Gap Insurance, Kaelo Money and employee assistance programmes.
Job Description
As an experienced UX/UI Designer, you will play a pivotal role in shaping the end-to-end customer journey across our entire digital ecosystem. You aren't just designing screens; you are designing a unified experience. Your mission is to bridge the gap between complex backend systems and the end user, ensuring that whether a customer interacts with us via our web based applications, WhatsApp bot, mobile app, Chat Bot, IVR, etc., the experience feels consistent, intuitive, and remarkably simple.
You will collaborate closely with the BA's, developers, and product t...
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