Vancouver Technical Lead in Support Team

Transform the visual effects landscape with Wētā FX as a Vancouver-based Technical Lead in Support. This role offers an opportunity to lead IT support for a creative team in full-time capacity.
As a Senior Member of the Support team, you will be responsible for directing IT operations, ensuring that Visual Effects Artists and related personnel receive essential technical support. Your expertise in incident resolution and project-based leadership will be vital in maintaining smooth IT functionality. You will provision and configure necessary technology while fostering effective collaboration to meet project demands.
Key Responsibilities:
• Lead IT support operations and initiatives
• Resolve service incidents and enhance support processes
• Collaborate with team leaders on IT requirements
• Guide team members through technical challenges
• Maintain accurate records and manage IT inventories
Requirements:
• 5+ years in IT support for broadcast or visual effects...