Vaughan Member Services Representative Role

Become a vital part of BCU Financial’s Vaughan team as a Member Services Representative. Provide excellent support and contribute to member success through effective solutions.
The Member Services Representative at Buduchnist Credit Union is essential to creating a welcoming environment for all members. You will excel in problem-solving and leverage your understanding of customer service and financial products to meet diverse member needs. Your ability to engage with technology will also enhance service delivery as you manage transactions and address inquiries precisely.
Key Responsibilities:
• Process various member transactions accurately
• Manage incoming calls on service inquiries
• Guide members in using digital banking tools
• Handle requests for account updates and services
• Maintain professionalism in all member communications
Requirements:
• High School Diploma or equivalent; further education preferred
• Experience with cash handling in a bankin...