Veterans Service Representative

Summary This position is located in the Little Rock Regional Office, Little Rock, Arkansas, Veterans Benefits Administration. The person in this position serves as Veterans Service Representative (Senior Authorizer) for a claims team within a section of the BEST Division. Responsibilities Major duties and responsibilities of the Veterans Service Representative include, but are not limited to: Reviews and authorizes a full range of claims of a larger scope of responsibility which are unusually complex cases or those of a very sensitive nature involving novel issues, to include any appellate reviews related to contested claims. Serves as the team mentor to lower-graded Veterans Service Representatives (VSRs) providing a comprehensive level of technical advice and guidance on complex authorization issues. Serves as the final signatory with the power to rate and award benefits on claims that are unusually complex, or to terminate, change, or deny benefits. Analyzes available data which ref...