Veterinary Customer Service Representative

**Job Requirements**

We are looking for a Customer Support Representative to join our growing team on a permanent basis. In this role, you will be providing remote customer and/or technical support relating to products, equipment instillation, services, along with troubleshooting for client needs. You will be solution focused with an eye for detail to provide a smooth process for our clients. This role will suit candidates with a background in veterinary nursing or biological laboratories.

This is a 40 hours per week opportunity based at our Warwick site. You will work shifts between 9am - 6pm on a Monday to Saturday rota. Salary range is £28,000 - £34,000.

**Key responsibilities and attributes include:**

+ Respond to customer reference lab inquiries in a timely and professional manner across multiple channels (phone, email, chat, etc.)
+ Provide clear and accurate information about products, services, policies, and procedures.
+ Troubleshoot c...