Job Description
Responsibilities
Provides excellent and expeditious client experience; greets clients, responds to questions; processes incoming and outgoing pets, and handles payments. Answers phone calls, which may involve answering questions, screening for service needs, and scheduling appointments. Handles incoming and outgoing mail and e-mail. Monitors client waiting area to ensure cleanliness. Documents and maintains client information, service data and other pertinent information within business operations software. Escalates complex matters to senior staff.
Qualifications
Minimum of 6 months job-related experience required.
Benefits
- Health Benefits
- Employee discounts
Remuneration
$20-21 per hour (32-40 hours per week)
Note: this role requires working Saturdays on a revolving schedule and changing shifts (we are open from 7:45 a.m to approx 6:30 p.m.)
EEO Statement
At NVA Cana...
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