Vice President, Client Integration (Winnipeg)

Responsibilities

The integration team is the central point of contact for the client both technical and support during onboarding. The role of a Client Integration Vice President (VP) involves leading and overseeing client integrations, conversions, and strategic projects.

Project Manage New Business

• New client launches/conversions
• New Business Existing Client (NBEC) launches
• Onboarding of Ancillary services
• Coordinate with all relevant teams to ensure internal workflows will meet client needs
• Coordinate with internal and external stakeholders to ensure all necessary data is captured for client reporting and calculation models

Project Management & BAU

• Oversee and manage strategic initiatives within the Client Integration team
• Oversee the resolution of complex client issues
• Review departmental procedures and policies and help ensure adherence to these procedures