Video Analyst I (For Pooling)

ECAM is looking for talented individuals like you! Be the next Video Analyst I.

As our Video Analyst, you must have an eye for detail and a passion for customer service. ECAM is growing rapidly, and our Video Analysts are our point people when dealing with media investigation; communicating with ease amongst key customers and Stealth staff when problems arise.

Job Highlights

• Day 1 HMO for you and two (2) of your dependents.
• Annual and Performance Based Salary Increase
• Additional Leave Credits

Duties & Responsibilities

• Check Emails/Voicemails
• Respond to Emails/Phone Calls
• Gather details for incidents
• Enter incidents onto Queue Systems (Airtable/Stealth Hub)
• Process non-complex incidents (Worker Hours, For Reviews, Talk Downs, Open Gate, Last Worker, Video Requests)
• Update AE/AC/Clients
• Inform other departments of issues related to cameras/...