Videogames Customer Service Representative (Only WRITTEN SUPPORT)

Keyword Studios
Full-time distrito federal, distrito federal Other-General
Posted:
March 01, 2026
Location:
distrito federal, distrito federal, Mexico

Job Description

Overview

Keywords Studios Mexico is looking for customer service representatives for written support - NO CALLS.

Position Summary

Player Support communicates with with players and solves their problems, such as lost accounts or questions regarding details, and provides excellent customer service (through chats, emails and tickets).

Requirements
  • Strong written and verbal communication skills in English and Spanish.
  • Ability to multi-task.
  • Ability to easily adapt in a constant evolution environment
  • Excellent customer service skills
  • Ability to actively listen to instructions and execute tasks communicated.
  • Full-time availability
  • High School Diploma preferred but not required.
  • Living in Mexico City or Estado de Mexico.
  • THE TRAINING WILL BE ON THE NIGHT SHIFT (2 WEEKS)
Benefits
  • Salary: $10,500 gross (before taxes)
  • Law Benefits.
  • 2 days ...

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Job Overview

Job Type: Full-time
Location: distrito federal, Mexico
Posted: March 01, 2026
Deadline: April 10, 2026