Vietnamese Customer Service Representative

Job Title: Vietnamese Customer Service

Representative (CSR)

Job Overview

We are seeking a proactive and service-oriented Vietnamese Customer Service

Representative (CSR) to join our growing support team. This role is responsible for delivering

exceptional assistance to Vietnamese-speaking customers by addressing inquiries, resolving

issues, and ensuring a smooth and positive customer journey.

The ideal candidate is an excellent communicator, patient problem-solver, and comfortable

working in a fast-paced, customer-focused environment across multiple digital support

channels.

Key Responsibilities

Customer Support & Communication

● Provide accurate, friendly, and professional customer support in Vietnamese via email, live chat, and phone (depending on assignment)

● Handle a wide range of customer concerns including account issues, orders, billing,

product or service usage, and general inq...