VIP Desktop Support Engineer

Responsibilities

• Providing level 2 End User Computing support for VIP users both onsite and remote
• Well verse in Windows OS and MS office applications.
• Good Hardware and software troubleshooting skills for PC.
• Break fix and IMAC support for end user deskside equipment
• Basic troubleshooting skills for MAC, IOS, and android devices.
• Handles asset and peripherals inventory management.
• Meeting room and AV equipment knowledge.
• Provide smart hands support for networks and servers
• Familiar with Service Desk ticketing systems and process.

Requirement

• Diploma/Bachelor's degree
• Hands on VIP support experience of 2-5 years in providing VIP support both onsite and remote
• Confidence with excellent interpersonal skills.
• Customer centric and focus on service excellence.
• Excellent problem-solving and multitasking skills.

To apply please clic...