VIP Experience Manager at Cineplex Montreal

Elevate the guest experience as a Front of House VIP Experience Manager at Cineplex in Montreal. Oversee a dedicated team to ensure high service standards in a vibrant atmosphere.

In this role, you will harness your management skills to lead staff training and maintain an exceptional dining environment. With a focus on guest rapport and service excellence, you will handle hiring and staff performance while ensuring adherence to policy and procedure.

Key Responsibilities:
• Enforce service standards by training and coaching staff
• Recruit and evaluate hosts, servers, and bartenders
• Manage ambience including lighting and music
• Ensure clean and immaculate dining area presentation
• Reconcile nightly financial tasks with precision

Requirements:
• 2+ years management experience in restaurant or bar settings
• Flexibility in schedule including evenings, weekends
• Proficient in computer operations and...