VIP Host Representative

We're looking for confident, charming, and customer-focused individuals who know how to create a good experience for our VIP guests

Location: Okada Manila

KEY RESPONSIBILITIES:

• Greeting guest and VIP players warmly and professionally upon arrival.
• Assist guest queries and processes relating to membership, gaming programs, promotions & events and other related inquiries.
• Coordinate arrangements related to gaming activities, preferences and stay of guests, ensure coordination with other departments is seamless and arrangements are facilitated accordingly.
• Maintain current product knowledge of events and facilities including gaming, food & beverages and entertainment to ensure guest receive accurate, timely information and advice.
• Achieve and promote a high standard of service level and professionalism through proactive engagement with guest.
• Performs other tasks that maybe assigned by the Management from time t...