VIP Manager

BettingJobs is working with an exciting new online casino, who are seeking to bring in a VIP Manager to join their team in Manila. This role will be full time on site.
Job Summary: The VIP Manager will be responsible for building and maintaining strong, long-term relationships with their high-value players. This role involves proactive engagement, personalized communication, and tailored rewards to enhance player satisfaction, loyalty, and lifetime value. The ideal candidate will be a proactive, data-driven individual with a deep understanding of the iGaming or online gaming industry and a passion for delivering world-class customer experiences.
Key Responsibilities:
Relationship Management:
Serve as the primary point of contact and dedicated liaison for a portfolio of VIP players, building rapport and trust through personalized interactions.
Proactively engage with VIPs via phone, email, chat, and other communication channels to understand their preferences, needs, and ...