VIP Relationship Lead – White-Glove Support

A luxury integrated resort in Parañaque, Philippines is seeking a VIP Support Supervisor to lead a team ensuring exceptional service delivery to VIP players. Responsibilities include mentoring support reps, managing escalated inquiries, and maintaining relationships with high-value customers. An ideal candidate will have a degree in Business Administration or a related field and experience in a customer-facing role with a strong focus on problem-solving and communication. This position offers the opportunity to help foster a customer-first culture within the organization.
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