virtual assistant

Job description:

Key responsibilities

• Client and patient communication: Act as the first point of contact, respond to inquiries via phone, email, and social media, and provide information on services, pricing, and pre/post-care instructions.
• Scheduling and appointments: Schedule and manage appointments using client management software, send reminders, and handle cancellations and rescheduling.
• Administrative and data management: Organize digital files, update patient records and ensure all patient information is handled securely and in compliance with regulations.
• Marketing and lead generation: Manage social media messaging, follow up on leads from online forms, and help with marketing campaigns, such as setting up and monitoring Facebook/Instagram ad campaigns.
• Sales and upselling: Convert inquiries into appointments, inform clients about promotions, and upsell or cross-sell services.
• Operations support: Collaborate wi...