Virtual Assistant – Client Operations

Role Overview

We are seeking a reliable, detail-oriented Virtual Assistant to support the day-to-day administrative and client operations of a growing service-based business. This role is ideal for someone who thrives in structured tasks, enjoys client communication, and can help streamline processes so the business owner can focus on growth and strategy. The role will begin part-time and may expand as the business scales.

Core Responsibilities Client Communication & Support

● Serve as the primary point of contact for client inquiries via email and messaging platforms

● Respond to new client inquiries in a timely, professional, and friendly manner

● Handle client questions related to payments, invoices, and service coordination

● Communicate with service providers (e.g., sitters/tutors) regarding payment-related questions or issues

Billing & Payments

● Prepare and send invoices to clients