Virtual Assistant

The Role

This is a
full-time, remote implementation-focused role
, not a generic admin position.

You will support customer onboarding and first-line support by
configuring systems in GoHighLevel using clearly defined procedures
. The work is structured, repeatable, and detail-driven.

This role suits someone who enjoys following checklists, setting systems up properly, and making sure things work as intended.

Key Responsibilities

• Support customer onboarding by configuring GoHighLevel sub-accounts
• Set up calendars, users, pipelines, forms, basic workflows, and integrations using predefined templates
• Follow step-by-step SOPs and onboarding checklists precisely
• Carry out first-line support and issue triage (configuration issues, basic troubleshooting)
• Escalate clearly documented issues when they fall outside defined procedures
• Maintain accurate records of setups and changes completed