Virtual Assistant

This role will be directly working under the CEO. The Operations & Sales Assistant is a key leader and plays a critical role in the success of our organization. The OSA is responsible for handling inbound Client Sales, Hiring & Onboarding Cleaners & Troubleshooting Operational Issues throughout the day. This individual is responsible for achieving sales targets and generating revenue, and maintaining a high performance cleaning team into measurable results.

A successful Operations & Sales Assistant will meet our customer acquisition, revenue growth objectives and quality of service metrics. They will meet sales and hiring goals & quotas, and manage operations on a day to day and continuously improve the various processes throughout the organization.

RESPONSIBILITIES:

• Respond promptly and professionally to incoming customer inquiries via phone or chat.
• Convert inbound customer calls to clients by educating them on the company's services and value vi...