Virtual Concierge | Dining specialist

Overview

If food is your first language and creating memorable dining experiences is what excites you, this role is made for you. As a Dining Virtual Concierge you will share your passion for dining with your teammates and use your knowledge to help our members secure the best tables according to their preferences while meeting deadlines. Some requests will be straightforward such as checking availability and making bookings, while others will require tenacity and excellent problem-solving skills. You will use your knowledge, contacts and expertise to ensure our service is delivered to the highest standard. You will be part of a vibrant and colorful team where boredom is never on the menu.

Responsibilities

• Acknowledge and respond to requests within deadlines, ensuring member needs are met.
• Liaise with members, suppliers, and staff to provide high-quality responses.
• Resolve requests resourcefully and seek opportunities to exceed expe...